In addition to postage the shipping charges include the charge to supplies needed to safely ship your items Since most of my products are breakable glass or porous material , much of the packages require ample protective shipping supplies. And since Covid 19 packaging supplies have become harder to get and are more costly
Damaged items in Shipments ~ If your item is damaged upon arrival, Please contact me and i will send the documents for YOU the purchaser with the damaged package to file a claim with the shipping company i will be very happy to help you,
Just message me @Maxel@rochester.rr.com
Every item on my site is offered by order only My standard creative time is 2 weeks...some more elaborate works can take up to 3 weeks in turnaround time August-December -3 weeks
In general i do not accept returns. BUT in extenuating circumstances i may accept a return. in these cases a 20% restocking fee is subtracted from the purchase price once the returned item is received.
Shipping and Handling is nonrefundable