In addition to postage the shipping charges include the charge to supplies needed to safely ship your items Since most of my products are breakable glass or porous material , much of the packages require ample protective shipping supplies. In some cases i will refund overages that are excessive.
Damaged items in Shipments ~Sometimes, the stars don’t quite align in our favor. Not to worry! This sort of thing happens to the best of us. If your item is damaged and you would like a replacement i will be very happy to help you,
Just message me @Maxel@rochester.rr.com
Every item on my site is offered by order only My standard creative time is 2 weeks...some more elaborate works can take up to 3 weeks in turnaround time.
In general i do not accept returns. BUT in extenuating circumstances i may accept a return. in these cases a 20% restocking fee is subtracted from the purchase price once the returned item is received.
Shipping and Handling is nonrefundable